January 4, 2022

 

At the Chateau Victoria Hotel & Suites, we are closely monitoring the provincial health orders, and will be following all of the updated requirements as they take effect.  These include:

 

*Masks are mandatory in all public indoor spaces.

 

Proof of full vaccination (two doses) is required along with photo ID in restaurants and bars .  This requirement is currently in place until Jan 31, 2022 and could be extended.  https://www2.gov.bc.ca/vaccinecard.html

 

Be assured that your guestroom, as well as all public areas, have received the additional cleaning and sanitization processes they deserve, with emphasis on all guest touch points and surfaces.

 

Returning guests will notice a few changes to our operation;

 

Pool and Exercise Room:
Our pool is open, however are asking guests to observe our recommended capacity limit of 16 people at one time. We also ask that guests observe all signage regarding physical distancing. 
Our exercise room is available for guests by reservations only and is limited to 1 person at a time (or one room/family group). Bookings can be made through our front desk and are available in 1 hour blocks (we are allowing 30 minutes in between bookings for air exchange).

 

Housekeeping:

We are happy to announce the return of daily housekeeping stay over service in rooms.  If you do not wish anyone in your room you should advise the front desk to restrict access to your room. 

The dishware in your cabinet has been cleaned and sanitized for you. Please only open the doors if you intend to use them. Once you open the cabinet, please leave the note on the counter to alert us that the items require sanitation for the next guests

Food and Beverage:

Please follow the links to Vista 18 and Clive’s Classic Lounge  for current hours of operation and menu offering.  We are currently open daily for breakfast and dinner service, and 5 evenings per week, Wednesday through Sunday, for evening service in Clive’s Classic Lounge.  

Groups of up to 6 people are allowed at this time.

 

We appreciate your understanding and genuinely look forward to welcoming you.

 

The B.C. government information on travel and business rules are online at www.gov.bc.ca/covidtravel.  And ongoing guidelines are available at https://www2.gov.bc.ca/gov/content/covid-19/info/restrictions

 

Please stay safe with us.

 

Brenda Ollis
General Manager
Chateau Victoria Hotel & Suites